To ensure the optimal user experience on your website or corporate intranet, it is important to understand how to outrun the crap avalanche. The following steps will help make sure things stay neat and tidy.
An IA Graveyard is a collection of content that, for some reason, would not fit into the existing architecture of a website, often resulting in confusion and a lack of findability for the end user. Avoid sending content to the dead zone at all costs!
By applying some basic information architecture and user experience design principles, even a trip to the Rhode Island Department of Motor Vehicles could be transformed into a pleasant experience.