People are going to say bad/mean things about you whether you like it or not. It’s a fact of life. It’s also something that prevents many businesses from participating in online communities and other websites that offer user generated content.
Sure, graphic designers can get a lot of credit and attention – like the lead singer of a rock band. But without a strong supporting cast helping to define and execute the design, that graphic designer is singing a capella.
Accomplishment of something simple is surely more favorable than failure to complete a task due to its lack of definition and complexity. Keeping something simple (especially when working with multiple stakeholders) is actually not easy at all.
Blackbird provides African Americans with a custom web browsing experience based on their specific needs and interests. Let’s keep race relations out of the browser development business.
I was asked recently at work to provide some information about best practices for creating and maintaining public social networking profiles (namely LinkedIn and Facebook). Here’s what I came up with…
Yes, the g-speak spatial operating environment is stunning, but save the drama for your mama.
When people say, “I can’t do that,” what they often mean is, “I won’t.” Read on for a few simple questions to realign others (and your) expectations of what can’t be done.
I just wanted to throw up a quick post (plug) about a new blog that I’ve been contributing to: Dad-o-Matic. If you’re a parent (especially a dad), or planning on becoming one, please drop by and give us a read.
Collaboration is great… to a point. Too much collaboration can be detrimental to the success of a project.
Here are five tips to help ensure that you are involved (and stay involved) in a healthy client relationship.
Like software, humans also have user interfaces. What messages are you trying to send through your own personal user interface?
As social media takes hold and anyone with an Internet connection is given a voice (or a megaphone), it is essential that businesses rethink their marketing strategies.
Are you a narcissistic attention whore? Do you have an innate desire to annoy friends, family and perfect strangers? Then you should be lifecasting!
To ensure the optimal user experience on your website or corporate intranet, it is important to understand how to outrun the crap avalanche. The following steps will help make sure things stay neat and tidy.
In our gadget-obsessed age of disposable consumption and materialism, I notice more and more people identifying their own self-worth through things. This has all lead me to consider what really matters. What external things really define me as a person?
I’m coming clean. I’ve been with someone else. It’s grown from a lurid fascination to an obsession. I have even recruited my friends to join in the fun. I disgust myself.
As a consumer, whom are you more likely to trust—someone you’ve never met who is likely getting compensated for his or her product endorsement, or a peer who shares your tastes and interests, is genuinely excited about the product and isn’t getting paid to have an opinion.
An IA Graveyard is a collection of content that, for some reason, would not fit into the existing architecture of a website, often resulting in confusion and a lack of findability for the end user. Avoid sending content to the dead zone at all costs!
I’ve been on both ends of a Rick Roll; I was even Rick Roll’d live in front of a few dozen people by my thoughtful and charming user experience team. The video below takes the art form to a new level by including Muppets. And, as we all know… Muppets make everything better, except Dickens’ A Christmas Carol.
Yes, I forgot my baggy. Does the baggy make my fellow travelers and me safer? Can someone please explain why my toothpaste, hair gunk and shaving cream are more secure within the baggy?
When designing a user interface, be aware that seemingly innocuous UI decisions can cause confusion.
Evidently, it’s my turn to reveal eight titillating tidbits of personal information about myself - thanks Rob. If you’re having trouble sleeping, this may help…
Are user generated content websites like Facebook and MySpace taking advantage of their users? The aforementioned websites are valued at billions of dollars (estimates range from $15 to $65 billion for MySpace alone), but without the users who create all of the content on the sites, aren’t the businesses effectively worthless?
As the amount of consumer choices for shopping, entertainment, information and education grow, the businesses that will ultimately come out on top will understand the importance of creating a positive user experience for their customers. Those that don’t see the value in pleasing their customers will eventually find that they don’t have any customers left to please.
We all do it—turn the blind eye to something we know in our hearts is wrong. Avoiding potential conflict, whether physical or psychological, seems the modus operandi for most people these days. While this conflict avoidant behavior is understandable, it is tearing at the fabric of society.
As 2007 comes to a close, let’s take a look back at some online trends that I would rather not see again in 2008. Realistically, many of these trends will persist, but a guy can dream, can’t he?
By applying some basic information architecture and user experience design principles, even a trip to the Rhode Island Department of Motor Vehicles could be transformed into a pleasant experience.
The era of the deep discount big box store is over. Why bother fighting crowds, standing in endless lines and dealing with rude employees at a warehouse store when shopping and research can be done from the comfort of our homes and offices? The businesses that will succeed in the next decade will make personalized customer service and a pleasurable user experience their top priority.
As I pushed my cart and dragged my two children into the self check-out lane of our local grocery store, a realization came over me: Shouldn’t I be compensated in some fashion for performing the role of cashier and bagger? Rather than paying a cashier an hourly wage, the store owner expects me to figure out how to operate the check out and payment system and bag my groceries for free.
To be successful in any business venture, it is essential that the business owners understand their customers’ needs and fulfill those needs while providing value to the customer.
The same concept holds true online.
Lately, it seems as though every client that I work with is asking for a community or social networking aspect to their website project. Marketers are gradually realizing that social media is seizing control of their brand message, and, in turn, they feel that if they enter the fray they can regain the upper hand. Whether or not all of these clients actually understand what social media entails is another question.
Slowly but surely I have been making enhancements to the site and building out the page templates. Most recently, I have completed the blog detail page template which displays a full blog post, the comments area and comment form.
Those of you who have visited before can see that Adjustafresh is currently in the midst of a redesign; it’s been a long time coming.
I have outgrown WordPress—I still think that it is a great tool for blogging and even for content management on very small websites. I needed a new content management system that produced clean, semantic code; a CMS that would allow me to easily maintain the entire website, post to the blog more frequently and kill the spam.